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Segway Electric Scooter Error Codes + Meaning AND The Solution!
Segway-Ninebot scooters are one of the most popular electric scooter brands on the market today and they are used by millions of people worldwide. However, it is not uncommon for occasional error messages to occur while using these vehicles. These error messages come as error codes and can indicate various problems.
Understanding the Segway Ninebot error codes is essential for solving any problems and improving the performance of the Segway. In this article, we discuss the most common error codes of the Segway-Ninebot electric scooters and explain the causes and solutions for these problems.
Despite Segway-Ninebot being a renowned manufacturer of electric scooters, problems can still occur sometimes. You may have encountered an error code on the display of your Segway scooter and you are probably wondering what the problem is.
Look no further, we have placed all error codes of the Segway-Ninebot scooters, including meaning and solution, in one overview. This way you can immediately see what the problem is with your scooter and what you need to do to solve the problem.
Error Code (visible on dash)
Meaning:
Solution:
10
Communication problem between dashboard and controller
Check the cable between the motherboard and the display.
11
Phase A of the motor current is not OK
Check phase A of the motherboard.
12
Phase B of the motor current is not OK
Check phase B of the motherboard.
13
Phase C of the motor current is not OK
Check phase C of the motherboard.
14
Accelerator pedal sensor defective
Check the cable between the throttle and display, and check the magnetic poles in the throttles.
15
Rem sensor defect
Check the cable between the brake and display, and check the magnetic poles in the brake levers.
16
Battery change MOS not OK
Check the battery (replace when necessary).
17
External battery change MOS not OK
Check the battery (replace when necessary).
18
Motor sensor defect
Check all cables and electronic components between the motherboard and the trolling motor.
19
Battery voltage erratic
Check the battery percentage and battery.
20
External battery voltage erratic
Check the battery percentage and battery.
21
Battery communication failed
Check the cables between the battery, motherboard, and the motor.
22
Battery code failed
The battery needs to be replaced.
23
Battery serial number is incorrect
The battery needs to be replaced.
24
System voltage test incorrect
Check the battery and the cables from the battery to the controller.
26
Error saving flash
Check the motherboard.
27
Error in the control code
Check the motherboard and controller.
28
Short circuit in the motor driver MOS up-bridge
Controller needs to be replaced.
29
Short circuit in the motor driver MOS down-bridge
Controller needs to be replaced.
31
Program skipping error
Check the motherboard.
35
Device has a default serial number
Check the serial number of the motherboard, if incorrect it must be replaced.
39
Battery temperature not OK
Check the battery for defects and loose parts.
40
Temperature control board is not OK
Check the control board for defects and loose components.
41
External battery temperature not OK
Check the external battery for defects and loose components.
42
External battery communication error
Check the external battery for loose cables.
43
External battery error code
Replace the external battery with the correct battery type.
44
External battery has a standard serial number
Replace the external battery with the correct battery type.
45
Internal BMS deep cell discharge
Check the BMS system for defects.
46
External BMS deep cell discharge
Check the BMS system for defects.
47
Internal BMS communication error
Check the cables between the BMS system and the controller.
48
External BMS communication error
Check the cables between the BMS system and the controller.
49
Internal BMS flash mismatch
Check the system board for defects and loose parts.
50
External BMS firmware flash mismatch
Check the system board for defects and loose parts.
I can’t find the problem of the error code.
Can’t quite figure it out or don’t know where to start? In this case, it’s best to contact an expert dealer or the Segway customer service. They are happy to help you solve your electric scooter malfunctions so that you can enjoy your electric scooter again.
Replace the battery or the controller
Have you come to the conclusion that you need to replace the battery or even the controller of your Segway-Ninebot scooter? Then it is important to proceed carefully. We advise you not to buy a new battery or controller and replace it yourself if you’ve never done that before unless, of course, you have a lot of knowledge about it.
In the case of a defective battery or motherboard, it is advisable to look for an authorized e-scooter repair shop. They can advise you about the possibilities and help you with the repair of your electric scooter.
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